Patient Reviews

At Austin-Weston, The Center for Cosmetic Surgery, we take our commitment to our patients very seriously. We strive to exceed patient expectations by focusing on their individual needs and concerns. We also seek to truly understand the motivation and desires of each individual to better assist them in their cosmetic journey. Each patient we help becomes part of the extended Austin-Weston Center for Cosmetic Surgery family. We would like to share with you some of the wonderful testimonials we have received from many of our valued patients and hope their stories help you to learn more about us.

Reviews for Reston, VA Staff Byron Poindexter, MD Facelift Procedures

5.0 Review from M.E. Source: Yelp Jul 20 2020

"Austin-Weston deserves more than 5 stars!!!! I had such an amazing experience with excellent results at Austin-Weston! I went to Dr. Poindexter for corrective surgery on a procedure that was performed at another cosmetic surgery location. I wished I had gone to Austin-Weston sooner. From the moment I walked through reception to my first consultation with Dr. Poindexter and Emily Dunn, my operation and post-op appointment, everybody was fantastic. Dr. Poindexter is not only a highly skilled and experienced plastic surgeon, but he is caring, compassionate, and an incredibly kind doctor. He took the time to explain the various options to me and truly gave me hope. I am so happy I had Emily Dunn as my patient consultant. She is knowledgeable, caring and kind and walked me through all the steps.  Dr. Poindexter and his entire team made me feel completely comfortable and confident throughout the procedure. Everything went well, had minimal pain, and Dr. Poindexter incredible experience was evident. I am extremely happy with the results.I chose Austin-Weston not only because of the many 5-star reviews, but the background and incredible experience of the doctors.  I would highly recommend Austin-Weston for any cosmetic surgery - not only do they have an established reputation as the best cosmetic surgery center in the area, but they have top tier doctors who truly care about you and will give you the best results.Dr. Poindexter, I am so glad I met you and I am utterly grateful for restoring my self-confidence."

5.0 Review from H. Source: RealSelf Jul 20 2020

"Dr. Byron Poindexter is AMAZING! - I went to Dr. Poindexter for corrective surgery on a procedure that was performed at another cosmetic surgery location. I wished I found Dr. Poindexter at Austin-Weston, the Center for Cosmetic Surgery sooner. Dr. Poindexter is not only a highly skilled and experienced plastic surgeon, but he is compassionate, caring, and an incredibly kind doctor. He took the time to explain the various options and truly gave me hope. Dr. Poindexter and his entire team made me feel completely comfortable and confident throughout the procedure. Everything went well, had minimal pain, and the RESULTS are amazing. I chose Austin-Weston not only because of the many 5-star reviews, but the background and incredible experience of the doctors. They truly care about you and will give you the best results.Thank you, Dr. Poindexter for restoring my self-confidence."

5.0 Review from C. Source: RealSelf Jun 09 2020

"Great Results and Feel Amazing! - Dr. Pointdexter and the staff were amazing! They answered all of my questions, took their time, and gave the pros and cons of the procedure. The best part was that the results came out better than I thought and look NATURAL! The pricing was affordable and they provide a lot of options on how you can pay. My overall experience was a good one and really have no complaints. I would recommend them to anyone who even has a thought about wanting to get something done. You will not regret it!"

5.0 Review from V. Source: RealSelf Mar 18 2020

"Best Surgeon Ever - I attended a seminar for this practice in March of 2019. I met Dr. Poindexter who answered many questions I had about getting a neck lift, liposuction, and a breast scar revision. I completed my surgery in December 2019. I was so excited to go through the process with this surgery center and Dr. P since my last few surgeries were at the hospital with a big production. This center is staffed correctly, sanitized, and a much better location to perform these voluntary procedures. Dr. Poindexter is very calming, direct, and to the point and you won't be disappointed. He removed my extra chin skin and jowl area and contoured my stomach, back, and even fixed a breast scar. I will return to finish my future procedures with him for implants and underarm extra skin soon. The only regret I have is not finding him years ago. I made the right decision."

5.0 Review from I. Source: RealSelf Feb 05 2020

"Austin Weston is absolutely amazing! The staff and surgeons are incredibly kind and supportive. I am loving my BA results and Dr.Poindexter exceeded my expectations! The center itself is very clean and beautiful."

0.0 Review from M.M. Source: RealSelf Dec 22 2019

"Thankful,Grateful and Blessed for Austin and Weston - The whole entire staff from the front office, nurses, billing and the consultant of Dr. Poindexter are so professional, kind and very patient. There are so many other positive things I can say about them all. I will absolutely without a doubt recommend all my other nurses, drs and lab techs I work with to Austin and Weston. I have already give out so many cards and recommendations to people I’am friends with. I definitely plan to come back in the future to get more work done. Thank you to the staff and doctors at Austin and Weston. You all are a true god sent."

5.0 Review from G.R. Source: Yelp Aug 02 2019

"I highly recommend Dr. Poindexter at the Austin- Weston center. From the moment you walk through the doors, the staff make you feel iwelcomed. Dr. Poindexter is very knowledgeable and made this whole process very easy and comforting. He and his staff did a phenomenal job at putting me at ease through the whole process. Amazing experience from the very beginning!"

5.0 Review from Y. Source: RealSelf Jul 18 2019

"Dr. P is the Best - Dr. Poindexter did a good job. I was satisfied with the results. Surgery went very smooth and no pain . If I want to do another plastic surgery definitely I will do it with Dr. Poindexter. I highly recommend Dr. Poindexter."

5.0 Review from C. Source: RealSelf Jun 14 2019

"Exceptional Experience! I highly recommend Austin-Weston and Dr. Poindexter! - Amazing experience!!! Dr. Poindexter performed most recently Rhinoplasty and previously buccal fat removal. I am so pleased with my results it was something I had been wanting for a really long time and I’m so glad I found Austin-Weston Center for Cosmetic Surgery! Dr. Poindexter is an extremely skilled surgeon, genuinely cares about patients and it shows also backed by a friendly, efficient staff. From office visits, the facility, to the surgery, and follow, up the experience was top notch! I highly recommend Austin-Weston and Dr. Poindexter! Can’t thank them enough :)"

5.0 Review from L.M. Source: Yelp Apr 05 2019

"I absolutely love this place and recommend it to anyone and everyone. The office staff is very friendly and welcoming. Dr. Poindexter is an exceptional surgen and genuinely cares about his patients. He takes the time to listen to your needs/concerns and makes sure you're 100% comfortable. 13 years later and I'm still very happy with my results!"

5.0 Review from L.M. Source: Yelp Apr 05 2019

"I absolutely love this place and recommend it to anyone and everyone. The office staff is very friendly and welcoming. Dr. Poindexter is an exceptional surgen and genuinely cares about his patients. He takes the time to listen to your needs/concerns and makes sure you’re 100% comfortable. 13 years later and I’m still very happy with my results!"

5.0 Review from K.P. Source: Yelp Dec 22 2018

"Dr. Poindexter and the surgical team are AH-MAZING. They took such good care of me through the whole process! Dr. Poindexter is so personable and caring. I would highly recommend him!!"

5.0 Review from J.W. Source: Yelp Dec 22 2018

"Dr. Poindexter and his entire staff are nothing short of amazing! From my very first appointment for my consultation, all the way until after my surgery. They are not only professional, but they truly do take the the absolute best care of their patients. I highly recommend this center."

5.0 Review from S.L. Source: Google Nov 10 2018

"This place is THE BEST. Everyone who works here is 100%. Exactly what you want in a cosmetic surgery business. I’ve had some injectables and one face surgery. I’m in love. Dr. Poindexter is kind, informative, and really makes you feel secure with the questions you have. Direct, honest answers to everything. The pre-op instructions are clear and brief. Clearly, I’m pleased."

5.0 Review from D.B. Source: Yelp Oct 22 2018

"I cannot give enough praise to both Savannah, Dr. Poindexter, and their friendly staff. I first went to Dr. Poindexter after some damage to my cheek-bone area due to a horse kick, but with a little filler Dr. P made made a rather large and unsightly dent look back to normal, magic! Since that initial visit, I have had BBL with Savannah several times and have seen amazing results. The best part of everyone at Austin-Weston is they  never pressure you to do more, but get you hooked after you see the improvements.  If you are looking for some non-surgical improvements, I cannot recommend Austin-Weston services enough. They are awesome!"

5.0 Review from A. Source: RealSelf Oct 09 2018

"Great surgeon with great attitude - Dr. Poindexter's chairside manner allows his patients to feel at ease and encourages trust. He has never pushed me to undergo any surgical or non surgical procedure, and has refused to perform any procedure he feels I don't need or would have negative results. When a friend told me that a different surgeon had insisted she needed a facelift instead of the filler she wanted, I encouraged her to get Dr. Poindexter's opinion. He told her she absolutely didn't need a facelift, suggested filler, and she was thrilled. This shows Dr. Poindexter's integrity and honesty. I am more than happy with the non surgical procedures and the two surgical procedures Dr. P has performed on me. And I love his easygoing demeanor that allows me to relax when having any procedure."

5.0 Review from A. Source: RealSelf Dec 28 2017

"Great surgeon with great attitude - Dr. Poindexter's chairside manner allows his patients to feel at ease and encourages trust. He has never pushed me to undergo any surgical or non surgical procedure, and has refused to perform any procedure he feels I don't need or would have negative results. When a friend told me that a different surgeon had insisted she needed a facelift instead of the filler she wanted, I encouraged her to..."

5.0 Review from A. Source: RateMDs Dec 28 2017

"Great surgeon with great attitude - Dr. Poindexter's chairside manner allows his patients to feel at ease and encourages trust. He has never pushed me to undergo any surgical or non surgical procedure, and has refused to perform any procedure he feels I don't need or would have negative results. When a friend told me that a different surgeon had insisted she needed a facelift instead of the filler she wanted, I encouraged her to..."

5.0 Review from M.M. Source: Google Dec 11 2017

"For years I have been referring my patients and family members to Dr. Byron Poindexter at the Austin-Weston Center for Cosmetic Surgery, and following his surgeries, they ALL reported that they were ecstatic over the results. This year, I decided to do something about my face with which I was unhappy every time I looked in the mirror. I went to see Dr. Poindexter and after several consultations, I went ahead with his suggestion of "less is more." The results exceeded exceeded my expectation. Dr. Poindexter turned back the hands of time and reduced the menace of the years. His surgical artistry was remarkable and his "little bit here, little bit there , "" made all the difference in my appearance.He then turned me over to Ms. Savannah Marks, a Medical Esthetician and skincare specialist who erased the sun damage and the aged skin. I deeply thank Dr. Poindexter and Ms. Marks for their medical skill and artistry and the warm, friendly supportive care which they rendered. Michael ..... (Ashburn, VA)"

5.0 Review from M. Source: RealSelf Sep 25 2015

"Job Well Done - Reston, VA - Dr. Poindexter performed a face lift and nose operation for me at the Austin-Weston clinic in Reston, Virginia. The operation came on December 18th, 2014 after a consultation on October 30. I recently completed my follow up visits.Throughout each consultation Dr. Poindexter was very professional and I felt at ease with him. Most importantly, there were no surprises. Dr. Poindexter was very truthful, very clear about the procedure and what I should expect after my surgery. At each point in my procedure, the staff was very supportive and anticipated most of my questions. Most of the nurses had had work done themselves. The facility was peaceful and beautifully decorated which helped calm my nerves. My husband tells me that I did not need surgery, but admits that I look younger now."

5.0 Review from M. Source: RealSelf Jun 19 2015

"Dr. Poindexter performed a face lift and nose operation for me at the Austin-Weston clinic in Reston, Virginia. The operation came on December 18th, 2014 after a consultation on October 30. I recently completed my follow up visits.Throughout each consultation Dr. Poindexter was very professional and I felt at ease with him. Most importantly, there were no surprises. Dr. Poindexter was very truthful, very clear about the procedure and what I should expect after my surgery. At each point in my procedure, the staff was very supportive and anticipated most of my questions. Most of the nurses had had work done themselves. The facility was peaceful and beautifully decorated which helped calm my nerves. My husband tells me that I did not need surgery, but admits that I look younger now."

5.0 Review from M. Source: RateMDs Mar 30 2015

"Job Well Done - Reston, VA - Dr. Poindexter performed a face lift and nose operation for me at the Austin-Weston clinic in Reston, Virginia. The operation came on December 18th, 2014 after a consultation on October 30. I recently completed my follow up visits.Throughout each consultation Dr. Poindexter was very professional and I felt at ease with him. Most importantly, there were no surprises. Dr. Poindexter was..."

5.0 Review from M. Source: RealSelf Mar 30 2015

"Job Well Done - Reston, VA - Dr. Poindexter performed a face lift and nose operation for me at the Austin-Weston clinic in Reston, Virginia. The operation came on December 18th, 2014 after a consultation on October 30. I recently completed my follow up visits.Throughout each consultation Dr. Poindexter was very professional and I felt at ease with him. Most importantly, there were no surprises. Dr. Poindexter was..."

5.0 Review from A.B. Source: Facebook Dec 23 2014

"Dr. Poindexter is a fantastic surgeon and I couldn't be happier with the results! I am now 5 months post-op and am loving the results more and more every day. I highly recommend this facility for any of your cosmetic needs or wants!"

5.0 Review from M.B. Source: Yelp Sep 06 2013

"I am writing 10 years after my procedure. I don’t consider this a late review; I think this is perfect timing as I am as happy with my results 10 years after as I was when I was immediately post-op. I was working at a hospital at the time and I knew that Dr Poindexter was the one the doctors’ wives, and the doctors themselves, went to see. I’d had a hard plastic chin implant from a surgery more than 25 years previously. The thing was loose, movable, and made my face asymmetrical. Worse, in Dr Poindexter’s opinion, it was in danger of actually eroding through the skin! Yuck! Before performing surgery, he aked me to bring in some photos of my face before i had that first unfortunate surgery. Then, in a minor in-office surgery, he removed the old implant, replaced it with a softer one that gave a more natural contour to my face and jaw, performed a neck lift, and even did a little liposuction on my jawline thru two tiny incisions under my earlobes. I had a defined jawline at last! Something I’d always wanted but never had, despite being very thin all my life. The doc and wonderful staff were very clear about what to expect and made me feel so at ease every time. I was back to work in two weeks (I just needed extra time to let the anesthesia clear my system). Since then, on my recommdation, a friend has had a face lift and other procedures done by Dr Poindexter and is very pleased with the results. I’ll let her write her own review, though. Dr Poindexter is just the best!"

5.0 Review from M.B. Source: Yelp Sep 06 2013

"I am writing 10 years after my procedure. I don't consider this a late review; I think this is perfect timing as I am as happy with my results 10 years after as I was when I was immediately post-op. I was working at a hospital at the time and I knew that Dr Poindexter was the one the doctors' wives, and the doctors themselves, went to see. I'd had a hard plastic chin implant from a surgery more than 25 years previously. The thing was loose, movable, and made my face asymmetrical. Worse, in Dr Poindexter's opinion, it was in danger of actually eroding through the skin! Yuck! Before performing surgery, he aked me to bring in some photos of my face before i had that first unfortunate surgery. Then, in a minor in-office surgery, he removed the old implant, replaced it with a softer one that gave a more natural contour to my face and jaw, performed a neck lift, and even did a little liposuction on my jawline thru two tiny incisions under my earlobes. I had a defined jawline at last! Something I'd always wanted but never had, despite being very thin all my life. The doc and wonderful staff were very clear about what to expect and made me feel so at ease every time. I was back to work in two weeks (I just needed extra time to let the anesthesia clear my system). Since then, on my recommdation, a friend has had a face lift and other procedures done by Dr Poindexter and is very pleased with the results. I'll let her write her own review, though. Dr Poindexter is just the best!"
*Individual results are not guaranteed and may vary from person to person. Images may contain models.