Patient Reviews
At Austin-Weston, The Center for Cosmetic Surgery, we take our commitment to our patients very seriously. We strive to exceed patient expectations by focusing on their individual needs and concerns. We also seek to truly understand the motivation and desires of each individual to better assist them in their cosmetic journey. Each patient we help becomes part of the extended Austin-Weston Center for Cosmetic Surgery family. We would like to share with you some of the wonderful testimonials we have received from many of our valued patients and hope their stories help you to learn more about us.
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Reviews for Reston, VA Staff Byron Poindexter, MD Face Procedures
"Austin-Weston deserves more than 5 stars!!!! I had such an amazing experience with excellent results at Austin-Weston! I went to Dr. Poindexter for corrective surgery on a procedure that was performed at another cosmetic surgery location. I wished I had gone to Austin-Weston sooner. From the moment I walked through reception to my first consultation with Dr. Poindexter and Emily Dunn, my operation and post-op appointment, everybody was fantastic. Dr. Poindexter is not only a highly skilled and experienced plastic surgeon, but he is caring, compassionate, and an incredibly kind doctor. He took the time to explain the various options to me and truly gave me hope. I am so happy I had Emily Dunn as my patient consultant. She is knowledgeable, caring and kind and walked me through all the steps. Dr. Poindexter and his entire team made me feel completely comfortable and confident throughout the procedure. Everything went well, had minimal pain, and Dr. Poindexter incredible experience was evident. I am extremely happy with the results.I chose Austin-Weston not only because of the many 5-star reviews, but the background and incredible experience of the doctors. I would highly recommend Austin-Weston for any cosmetic surgery - not only do they have an established reputation as the best cosmetic surgery center in the area, but they have top tier doctors who truly care about you and will give you the best results.Dr. Poindexter, I am so glad I met you and I am utterly grateful for restoring my self-confidence."
"I highly recommend Dr. Poindexter at the Austin- Weston center. From the moment you walk through the doors, the staff make you feel iwelcomed. Dr. Poindexter is very knowledgeable and made this whole process very easy and comforting. He and his staff did a phenomenal job at putting me at ease through the whole process. Amazing experience from the very beginning!"
"Dr. Poindexter is a sculptor. He was my surgeon for my under chin liposuction. The before and after pictures are beautiful and PERFECT! I cannot even tell you how grateful I am that I went forward with this. Anything done to your face is anxiety inducing. This entire place - Austin Weston - is exactly what you want in a cosmetic surgery facility. He also does my injectables - forehead Dysport. Clap clap clap."
"I absolutely love this place and recommend it to anyone and everyone. The office staff is very friendly and welcoming. Dr. Poindexter is an exceptional surgen and genuinely cares about his patients. He takes the time to listen to your needs/concerns and makes sure you're 100% comfortable. 13 years later and I'm still very happy with my results!"
"I absolutely love this place and recommend it to anyone and everyone. The office staff is very friendly and welcoming. Dr. Poindexter is an exceptional surgen and genuinely cares about his patients. He takes the time to listen to your needs/concerns and makes sure you’re 100% comfortable. 13 years later and I’m still very happy with my results!"
"Dr. Poindexter and the surgical team are AH-MAZING. They took such good care of me through the whole process! Dr. Poindexter is so personable and caring. I would highly recommend him!!"
"Dr. Poindexter and his entire staff are nothing short of amazing! From my very first appointment for my consultation, all the way until after my surgery. They are not only professional, but they truly do take the the absolute best care of their patients. I highly recommend this center."
"I cannot give enough praise to both Savannah, Dr. Poindexter, and their friendly staff. I first went to Dr. Poindexter after some damage to my cheek-bone area due to a horse kick, but with a little filler Dr. P made made a rather large and unsightly dent look back to normal, magic! Since that initial visit, I have had BBL with Savannah several times and have seen amazing results. The best part of everyone at Austin-Weston is they never pressure you to do more, but get you hooked after you see the improvements. If you are looking for some non-surgical improvements, I cannot recommend Austin-Weston services enough. They are awesome!"
"This cosmetic center has done so much to help me regain my confidence in myself and look my best. They are by far the best group of doctors, nurses and staff you could ever have the pleasure of dealing with. I have had several cosmetic surgery procedures here, all done by Dr. Poindexter. He has been so good to me and done such a fantastic job with everything that I’ve had done. He has never over done or suggested anything that I didn’t need, and has always made me look very natural. Also, I have never been in pain or very uncomfortable for any of it, he has made sure of that! It’s definitely changed my life for the better and I’m so lucky that a friend referred him to me.Since then I frequently go in and currently use the services of two other ladies there. They have enhanced my appearance tremendously and compliment the procedures I had with Dr. Poindexter.Savannah Marks helps me with my skin care and does BBL treatments that has cleared up sun and age spots on my skin. So much so that I wear very little make up foundation now thanks to her. She goes out of her way to do the best job for me and is extremely knowledgeable and so pleasant to deal with. My friends have even noticed a difference in my skin so I keep going back! The other lady I need to mention is Jocelyn Brackett, a nurse, that recently did some injectables on my lips and also some Botox. I’ve never had my lips done before and I’d heard she was an excellent injectable specialist, so I tried her out. She fit me into her schedule the same day that I was getting some skin care done. It was so convenient for me and she did a fantastic job and made it look so natural. Between these three excellent professionals, I will keep coming back for anything that I need. They are the best cosmetic surgery center in this area no question and money well spent!"
"This place is fantastic! Dr. Poindexter is not only awesome, but will not perform a procedure that is not necessary. He is honest, caring, and a real professional. I started seeing Dr. Poindexter over 15 years ago for my second chin augmentation. The first one was performed by a very conservative plastic surgeon. While the original outcome was good, it was not exactly what I had in mind. Dr. Poindexter replaced my implant and tightened my neck muscle. I have been extremely pleased and have had several procedures since. I have, and will continue to see, Dr. Poindexter and refer patients to him. The entire staff-from the front desk to the nurses-are friendly, professional and caring. I highly recommend Austin-Westin."
"I am very pleased with the Surgeon, staff, and the facility. I went to seminars that each of the Doctors there participated in regarding the services the Center offers. It took me a couple of years before I was actually ready to have cosmetic surgery. I eventually decided to have breast reduction surgery and since I was going to be "out" with anesthesia, I opted to have a neck-lift done at the same time. Dr. Byron Poindexter did my pre-op evaluation and my breast reduction and neck lift surgeries and I could not be happier with the results, even at 5 weeks post op. I am still healing so all will only get better with time. In looking at Internet photos of breast reductions and post op "healing" photos I cannot believe how lucky I am that my scars and the results look so good and I am only 5 weeks past surgery. I am so thrilled that I picked a highly skilled surgeon. I am a believer that you get the results you pay for so finding a surgeon with impeccable qualifications, skill, and experience was my personal imperative. Secondly, I wanted a surgery center that is state of the art and with a very low infection rate and so I asked about that as well. They took excellent care of me. I never had to wait during followup appointments either which is incredible that they stay on time with scheduling. The staff from the pre-op to post-op worked like clock work and everyone that had a role in this Center’s patient process was very nice and highly professional. They have quarterly Saturday open houses and I went to a few of them before having surgery so I felt that I knew what I should expect for the surgery I elected to have. I found the Austin-Weston Center when my Botox Dr. went to Arizona and I needed to find a new Doctor to provide Juviderm and Botox. I started up with Dr. Poindexter for filler for my lips and botox. He is a certified "expert injector" which I appreciated because I did not want to have huge artificial looking lips. I wanted a nice upper lip line like I had when I was younger. My husband said my lips really "look pretty" so I knew I had a hit in finding Dr. Poindexter. The only thing I can think of to fix there is to have a better selection of coffee at the Keurig in the waiting room, per my husband’s recommendation."
"I am very pleased with the Surgeon, staff, and the facility. I went to seminars that each of the Doctors there participated in regarding the services the Center offers. It took me a couple of years before I was actually ready to have cosmetic surgery. I eventually decided to have breast reduction surgery and since I was going to be "out" with anesthesia, I opted to have a neck-lift done at the same time. Dr. Byron Poindexter did my pre-op evaluation and my breast reduction and neck lift surgeries and I could not be happier with the results, even at 5 weeks post op. I am still healing so all will only get better with time. In looking at Internet photos of breast reductions and post op "healing" photos I cannot believe how lucky I am that my scars and the results look so good and I am only 5 weeks past surgery. I am so thrilled that I picked a highly skilled surgeon. I am a believer that you get the results you pay for so finding a surgeon with impeccable qualifications, skill, and experience was my personal imperative. Secondly, I wanted a surgery center that is state of the art and with a very low infection rate and so I asked about that as well. They took excellent care of me. I never had to wait during followup appointments either which is incredible that they stay on time with scheduling. The staff from the pre-op to post-op worked like clock work and everyone that had a role in this Center's patient process was very nice and highly professional. They have quarterly Saturday open houses and I went to a few of them before having surgery so I felt that I knew what I should expect for the surgery I elected to have. I found the Austin-Weston Center when my Botox Dr. went to Arizona and I needed to find a new Doctor to provide Juviderm and Botox. I started up with Dr. Poindexter for filler for my lips and botox. He is a certified "expert injector" which I appreciated because I did not want to have huge artificial looking lips. I wanted a nice upper lip line like I had when I was younger. My husband said my lips really "look pretty" so I knew I had a hit in finding Dr. Poindexter. The only thing I can think of to fix there is to have a better selection of coffee at the Keurig in the waiting room, per my husband's recommendation."
"I am very pleased with the Surgeon, staff, and the facility. I went to seminars that each of the Doctors there participated in regarding the services the Center offers. It took me a couple of years before I was actually ready to have cosmetic surgery. I eventually decided to have breast reduction surgery and since I was going to be "out" with anesthesia, I opted to have a neck-lift done at the same time. Dr. Byron Poindexter did my pre-op evaluation and my breast reduction and neck lift surgeries and I could not be happier with the results, even at 5 weeks post op. I am still healing so all will only get better with time. In looking at Internet photos of breast reductions and post op "healing" photos I cannot believe how lucky I am that my scars and the results look so good and I am only 5 weeks past surgery. I am so thrilled that I picked a highly skilled surgeon. I am a believer that you get the results you pay for so finding a surgeon with impeccable qualifications, skill, and experience was my personal imperative. Secondly, I wanted a surgery center that is state of the art and with a very low infection rate and so I asked about that as well. They took excellent care of me. I never had to wait during followup appointments either which is incredible that they stay on time with scheduling. The staff from the pre-op to post-op worked like clock work and everyone that had a role in this Center's patient process was very nice and highly professional. They have quarterly Saturday open houses and I went to a few of them before having surgery so I felt that I knew what I should expect for the surgery I elected to have. I found the Austin-Weston Center when my Botox Dr. went to Arizona and I needed to find a new Doctor to provide Juviderm and Botox. I started up with Dr. Poindexter for filler for my lips and botox. He is a certified "expert injector" which I appreciated because I did not want to have huge artificial looking lips. I wanted a nice upper lip line like I had when I was younger. My husband said my lips really "look pretty" so I knew I had a hit in finding Dr. Poindexter. The only thing I can think of to fix there is to have a better selection of coffee at the Keurig in the waiting room, per my husband's recommendation."
"I am writing 10 years after my procedure. I don’t consider this a late review; I think this is perfect timing as I am as happy with my results 10 years after as I was when I was immediately post-op. I was working at a hospital at the time and I knew that Dr Poindexter was the one the doctors’ wives, and the doctors themselves, went to see. I’d had a hard plastic chin implant from a surgery more than 25 years previously. The thing was loose, movable, and made my face asymmetrical. Worse, in Dr Poindexter’s opinion, it was in danger of actually eroding through the skin! Yuck! Before performing surgery, he aked me to bring in some photos of my face before i had that first unfortunate surgery. Then, in a minor in-office surgery, he removed the old implant, replaced it with a softer one that gave a more natural contour to my face and jaw, performed a neck lift, and even did a little liposuction on my jawline thru two tiny incisions under my earlobes. I had a defined jawline at last! Something I’d always wanted but never had, despite being very thin all my life. The doc and wonderful staff were very clear about what to expect and made me feel so at ease every time. I was back to work in two weeks (I just needed extra time to let the anesthesia clear my system). Since then, on my recommdation, a friend has had a face lift and other procedures done by Dr Poindexter and is very pleased with the results. I’ll let her write her own review, though. Dr Poindexter is just the best!"
"I am writing 10 years after my procedure. I don't consider this a late review; I think this is perfect timing as I am as happy with my results 10 years after as I was when I was immediately post-op. I was working at a hospital at the time and I knew that Dr Poindexter was the one the doctors' wives, and the doctors themselves, went to see. I'd had a hard plastic chin implant from a surgery more than 25 years previously. The thing was loose, movable, and made my face asymmetrical. Worse, in Dr Poindexter's opinion, it was in danger of actually eroding through the skin! Yuck! Before performing surgery, he aked me to bring in some photos of my face before i had that first unfortunate surgery. Then, in a minor in-office surgery, he removed the old implant, replaced it with a softer one that gave a more natural contour to my face and jaw, performed a neck lift, and even did a little liposuction on my jawline thru two tiny incisions under my earlobes. I had a defined jawline at last! Something I'd always wanted but never had, despite being very thin all my life. The doc and wonderful staff were very clear about what to expect and made me feel so at ease every time. I was back to work in two weeks (I just needed extra time to let the anesthesia clear my system). Since then, on my recommdation, a friend has had a face lift and other procedures done by Dr Poindexter and is very pleased with the results. I'll let her write her own review, though. Dr Poindexter is just the best!"